Dear Epic Care Patients,
Since the beginning of the COVID-19 pandemic, we have shared and consistently demonstrated our commitment to safety. Despite enormous progress over the past year, the risk of COVID-19 remains, especially for our immunocompromised patients. To minimize exposure and the spread of COVID-19 the best defense against the COVID-19 virus remains vaccination. If you have questions, please review this FAQ provided by our team of Epic Care Physicians or visit the CDC website for more. We thank you for your continued trust and support.
We are here when you need us!
Dear Epic Care Community,
The COVID-19 pandemic continues to have a significant impact on the lives of many, including our patients, their families, friends, and caregivers.
You may be wondering when you will be able to get the COVID-19 vaccine as vaccine production and availability increases. Here’s two accurate and reliable sources you can count on for more information:
We strongly encourage you to consult your Epic Care physician on the risk and benefits of the COVID vaccine. In the meantime, please continue to follow state and county health orders, wear a mask, social distance, and practice proper hand hygiene.
Thank you for your continued support! We greatly appreciate our Epic Care community and are heartened by the great interest in receiving the vaccine, as it is the most effective way to end the pandemic.
As our stay-at-home order takes effect, we want to assure you that Epic Care continues to be available for new and existing patients
All of our practice locations continue to go above and beyond the CDC recommendations to assure relative safety to our patients during this pandemic including options for Telehealth visits should you prefer to stay home. If you would like to review the protocols in-place prior to your next appointment, please call any of our sites directly for details or visit the contact us page on our website.
Thank you for your continued trust and support. We are here when you need us!
Over the past several months we’ve seen COVID-19 impact many in ways we could not have anticipated. With every shift, our priority remains to keep our patients safe and be there for you in the moments that matter. During this time we are still accepting new patients and are committed to providing the high quality care our patients count on. To make this happen, we’re incredibly proud of our workforce rising to the challenge, and delivering exceptional, compassionate care in new ways. As an Epic Care patient, friend, or family member, here’s what you can expect at your next appointment:
For questions or more information, please feel free to email firstname.lastname@example.org or call your site-specific location directly. We look forward to seeing you at your next appointment!
The safety of our patients and staff is our first priority.
We understand there is a lot of concern in the community as news of the coronavirus continues to develop. We will continue to adjust as needs warrant and are committed to keeping our patients, physicians, and staff safe. For now, here’s more information to keep you informed:
We are now offering Telehealth appointments for new and existing patients. Please visit our Telehealth web page for details or call your doctor to make a Telehealth (audio and visual) appointment. When making an appointment, our staff will be sure to provide appropriate instructions and walk you through all steps for easy access.
Fever and respiratory symptoms, including a cough and difficulty breathing. These can also be the symptoms of other common illnesses circulating in the community.
Epic Care is not equipped to test for the coronavirus. For that reason, if you have an appointment at an Epic Care location, and are showing coronavirus symptoms OR have been in contact with a known coronavirus patient or health care worker. please follow these instructions:
If you feel you need emergent care, please call 9-1-1 or visit your nearest Emergency Room.
If calling Epic Care for any reason, please bear with us as you may experience longer than usual phone wait times. We appreciate your patience as we work to care for our community.
There is currently no vaccine for COVID-19. The best way to prevent infection is to avoid being exposed to the virus. U.S. Centers for Disease Control and Prevention always recommends everyday preventive actions to help prevent the spread of respiratory viruses: