What Our Patients Are Saying
My husband was seen by Dr. Lo at the Pleasant Hill office and we express our gratitude to him for being a great expert in his area, very professional, attentive, and kind. His office is well organized and helpful.
My mother was diagnosed with cancer last year and upon recommendation from a family member we decided to take her to Epic Care for treatment. Although given the unfortunate circumstance I'm glad we made the decision for her to seek care here.
First and foremost the staff and attending physicians are outstanding. The nurses and receptionists alway displayed warmth, empathy, attentiveness, and care.
I want to especially call out and thank my mother's oncologist - Dr. Ernest Lo. Dr. Lo was able to provide excellent communication from the onset of the disease, plan on the course of action, and status every step of the way. When the cancer advanced, Dr. Lo was able to to articulate what was happening and the different actions we can take. I feel like Dr. Lo made every possible cancer fighting decision possible while balancing the qualify of life for my mother. We really appreciated the level of transparency as we were informed where everything stood. We were educated and provided guidance when it was time to make the decision on end of life preparations. Throughout all of our interactions Dr. Lo was able to show care and compassion.
The facility where Epic Care is located is very clean and kept up-to-date. With the pandemic going on extra precautions are taken to keep the area sanitized at all times and appropriate spacing provided. Parking is always easy to access.
I don't wish for anyone for to have a need for this service, but if necessary, I would highly recommend Epic Care.
Dr. Titov is great- super knowledgeable, considerate, and terrific bedside manners. Thank you Doctor!
I have been going to this Epic Care facility for the past two years to receive my regular injection treatments and I couldn't be any happier with the care I've been receiving. The staff adheres to strict safety protocols and all of the people who work here are extremely professional, friendly & seem to genuinely care about me. The nursing staff here is top notch and so is Dr. Reddy. I would not hesitate to recommend this place to anyone who requires treatments.
Excellent facilities. Great doctors. I have been using them for 5 years.
My mother had Dr. Yan as her oncologist, and he provided excellent and compassionate care for her, as he helped her with her best course of treatments. He always answered all of our questions, and he was also prompt through the messaging portal. The wait time sometimes might be a little long, but that's always because Dr. Yan is spending time helping other patient. When he does make time for us, it never feels rushed, and we always have a plan forward. The chemotherapy nurses are so kind and friendly as well. She's going through a radiation treatment course now, and we feel well taken care of on that side as well. Front desk was always pleasant to work with every time we came to check in for appointments. All in all, we're grateful for Dr. Yan and the team at Epic Care.
I had an injection today at Epic Care Castro Valley office and the manager was very supportive to her staff. I have been a patient for many years and this is a great practice with wonderful staff.
I have been seeing Dr. Korah for the past four years. She handled the radiation portion of my breast cancer treatment. I am so grateful for her kind, caring, gentle approach. She was extremely knowledge and walked me through the whole process. I really look forward to my follow-up visits just to catch up! The team at Epic Care literally saved my life. I’m forever grateful.
Wonderful, caring staff, and doctors. I was lucky to be referred to them by my Stanford care team. Thanks for everything you all do, and for doing it with a smile on your face.
After a terminal diagnosis, I made a conscious decision not to waste time feeling sorry for myself – it’s a waste. At 74 years old, I’ve lived a wonderful life, one of integrity with zero guilt, a strong and loving marriage filled with love and laughter, a successful business and career, and I did it all surrounded by extraordinary friends who love and support me. I’ve lived a life fulfilled. I choose to keep that as my focus each day. in about a month, I’ll have another MRI at Epic Care in Pleasant Hill, and regardless of that prognosis or timeline, I know I’ve been in the best of hands and I’ll continue on as I have.
If you have to join the fight against cancer, be glad you can do it with Epic Care by your side. I can confidently say these doctors saved my life.
Going through this is not easy, add the threat of COVID-19, and I have been especially limited to what I can do. The entire Epic Care team is made up of wonderful people that I looked forward to spending time with. Albeit brief interactions, each visit was such a pleasure. I felt safe, welcomed, and knew they were taking every extra step to keep me and the other patients safe.
Our brother was diagnosed with stage 4 pancreatic cancer and only a month later he started chemotherapy. As you would imagine, it was a scary journey for him, but with the amazing, caring, and professional crew at Epic Care he realized he was not alone. He received chemo 3 times a month, and by his second treatment, he actually enjoyed going to chemo! The Epic Care team is a Godsend. Special shout out to Diana and the crew. I will never forget how much care you all took care of our brother. Thank you all from the bottom of my heart!
Dr Le-Tran felt like a partner in my care, who kept me informed, shared her thinking, and supported me to make the decisions that were right for me. I currently have no evidence of disease, and I drive to Dublin from Oakland to keep seeing Dr Le-Tran for follow up care, because she's the best